This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"My son's care"

About: Royal Perth Hospital / Emergency Department Royal Perth Hospital / Short Stay Surgical Unit Ward 4A & Day Surgery Unit Ward 4B/4G

(as a relative),

My son came home from a trip to Rottnest with mates. He had scratched his foot so we cleaned it up and put a bandaid on it. No big deal I thought.

That afternoon his girlfriend noticed his ankle bleeding and swelling so she took him to an emergency care place who did an X-ray. On the X-ray it showed something was in his ankle. Given that and being the weekend she took him to Royal Perth.

After a relatively short wait considering how busy they were my son was seen and it was agreed he needed surgery. As soon as a bed was available he was put in a ward. The doctor and nurses were amazing. So kind and helpful. 

My son was put on a wait list and had his operation the next day. I felt the care he received from start to finish was amazing. He had his operation and was discharged that afternoon. He was given a very detailed report of all accounts which was invaluable to us as parents, as young adults these boys don’t share much.  

A huge thanks to his girlfriend and her relative Sandra who works at Royal Perth and to all the staff. 

Surgery is always stressful but I found the care was amazing. 

Thanks so much.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lesley Bennett, Chief Executive, East Metropolitan Health Service 2 years ago
Lesley Bennett
Chief Executive,
East Metropolitan Health Service
Submitted on 17/12/2021 at 12:25 PM
Published on Care Opinion at 1:05 PM


picture of Lesley Bennett

Dear atlasbb96,

I was delighted to read your story on Care Opinion of the ‘amazing’ doctors and nurses involved in caring for your son. As you say, it is a stressful time when your child has to come to hospital for surgery, and so it was pleasing to hear the staff at Royal Perth Hospital (RPH) were kind and helpful. Your feedback assures us that we are providing patients with high quality, compassionate and patient centred care.

Thank you for taking the time to provide this encouraging feedback, I know the staff will be very pleased to receive it.

Kind regards

Dr Lesley Bennett

Executive Director

Royal Perth Bentley Group

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k