Rushed to The ED at Fiona Stanley Hospital as I believe there was no clinic open at that time. We arrived and I felt it took a while to even be triaged.
My spouse had a deep cut to one of their fingers and they have a blood disorder which prevents clotting, meaning they could bleed on without stopping. We had done a compression before we got there, which I recall the triage officer commended us for.
Understandably, it’s relatively minor compared to other incidents, but I believe we waited for more than 2 hours and sat there along with a whole ED filled with patients including their support (it seemed to me 40-50).
I believe this is a fairly straightforward procedure needing stitches, but I do not believe the hospital is resourced at all. Also, I feel there’s no sympathy and compassion from staff, I think only a few sitting behind the desk.
Worse of all, I recall we had to switch from triage to another officer to link my spouse’s profile. First input couldn’t determine the patient’s history with the hospital’s database. I felt we were asked every single question there could be. In my opinion, a very disjointed system, as my spouse has a medical history with the hospital and was a patient within another department.
I feel the ED was slack.
In my opinion, no urgency whatsoever for the patients. Not us, but I recall we were looking at others with blood all over and groaning in pain.
"Wait a while in emergency"
About: Fiona Stanley Hospital / Emergency Department Fiona Stanley Hospital Emergency Department Murdoch 6150
Posted by PerthX (as ),
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