This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"How slow and inefficient the Covid testing experience has been for me"

About: Sydney / Sydney Eye Hospital / Emergency Department

(as a service user),

Based on my experience, the service is chaotic, slow and I believe poorly organised. I feel uncomfortable that I had to be closely congregated with vulnerable people, in particular, in close proximity to vulnerable people potentially with Covid-19. I feel this service has directly increased my risk of exposure to Covid.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jonathan Magill, Director of Nursing and Support Services, Nursing, Sydney Hospital/Sydney Eye Hospital 2 years ago
We have made a change
Jonathan Magill
Director of Nursing and Support Services, Nursing,
Sydney Hospital/Sydney Eye Hospital

Manages and leads the Nursing and Support Services

Submitted on 16/12/2021 at 5:28 PM
Published on Care Opinion on 17/12/2021 at 10:00 AM


Dear Jamwt95

I appreciate you taking the time to give us feedback on the COVID-19 Assessment Clinic. Your input is valued and we are constantly reviewing how we manage the large line of people attending for testing. We have implemented a new check in process to improve the flow and frequency of testing to help with the large increase in people requesting tests.

All the best for Christmas and I hope you have safe and happy 2022.

Kind regards,

Jon

Director of Nursing and Support Services

Sydney Sydney Eye Hospital

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k