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"Grateful for the care my Father in-law received"

About: Sir Charles Gairdner Hospital / Cancer Centre

(as a relative),

My father in law was cared for by the Medical Oncology team at Sir Charles Gardiner Hospital in Perth for many months and we have so many positive things to say about them. He went into transitional care but when the end came he was transferred back to SCGH for around 48 hours before he passed away. During this time my partner, who lives in a regional town was able to FaceTime his sister who was in the hospital with her Dad. The staff member (a female) who spoke to us was amazing, not sugar coating anything, but being honest, open and describing things so simply and easily whilst at such a difficult time. This has helped my partner with his loss very much. 

Prior to this when he was in Perth and visiting the hospital and having team meetings with social worker, oncologists etc he had nothing but praise for them all. Thank you very much.

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Responses

Response from Theresa Marshall, A/Executive Director, Mental Health, Public Health and Dental Services, North Metropolitan Health Service 2 years ago
Theresa Marshall
A/Executive Director, Mental Health, Public Health and Dental Services,
North Metropolitan Health Service
Submitted on 14/01/2022 at 6:28 PM
Published on Care Opinion on 17/01/2022 at 9:26 AM


Dear Lamby,

Thank you for acknowledging the quality of treatment from the Medical Oncology team who provided your father-in-law with ongoing care until his passing. Being open and honest and meeting information and other needs is a key component of people-centred care.

People with cancer and their support networks experience a range of emotional, psychological and logistical challenges and we are so pleased to hear that our care supported your father-in-law as well as his family.

I hope that you and your loved one’s family find comfort in your memories.

Warm regards

Acting Executive Director SCGOPHCG

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