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"Goals of Patient Care"

About: Bunbury Hospital / Intensive Care Unit

(as a relative),

My relative (who raised me and I consider to be my parent) was admitted post-fall to Bunbury Regional Hospital (BRH) after being transferred from another hospital. No Goals of Patient Care (GoPC) was completed on arrival or admission to BRH. A few days after admission when I arrived to visit them, I enquired about their GoPC and was informed it was not yet completed. I know they wouldn’t want to be resuscitated, but this was not documented as their wishes on the GoPC because I believe no doctor had spoken to my them about their care or their last wishes.

That day my relative was taken for emergency surgery (unrelated to their fall) and despite them having a significant anaesthetic risk, still no GoPC was done. While in surgery I was contacted by the surgeons and the ICU doctor wanting a private meeting. My relative was unstable and threatening to arrest and might not pull through. I now had to make decisions regarding their possible arrest and actions that would be taken should that occur. I do not have EPG, my other family member does, but I was there and listed as second NOK, so I made the decision that no CPR nor invasive lifesaving interventions were to be taken. Yet still, no GoPC was completed and I believe there was inadequate documentation written and handed over to the next shift of doctors as to what those decisions were.

My relative survived the surgery and began breathing on their own, they were admitted to ICU and I was allowed to see them. They were very weak and struggling to breathe, and I think they were a little confused. My last words to them were “I love you” and for that at least I am grateful.

I spoke with the nurses in ICU before I left and again expressed my concerns that no GoPC was completed and informed them of my decision should my relative arrest. But close to midnight I was phoned by the ICU doctor stating that my relative had arrested and they were currently performing CPR.

I had to tell them to stop. I had to say, let my relative die.

This should not have been my choice to make.

I should not have to carry the weight of this.

I know this is what my relative would have said, but it should not be my words that let them die. It should have been their words, their choice.

But the medical team at BRH did not give them that choice.

GoPC is such an important document, please don’t ignore it. Don’t assume someone else will do it. I know it’s a hard conversation, but the conversations I had were so much harder. This made the death of a loved one even more traumatic because I will carry this decision with me for the rest of my life.

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Responses

Response from Jeffrey Calver, Director Bunbury Hospital, WA Country Health Service (WACHS) 2 years ago
Jeffrey Calver
Director Bunbury Hospital,
WA Country Health Service (WACHS)
Submitted on 17/01/2022 at 2:02 PM
Published on Care Opinion at 2:02 PM


Dear GoPC Advocate,

Thank you for contacting us regarding the recent unexpected death of your much loved family member. I am sorry for your loss and for the events surrounding your loved ones death where we missed opportunities to identify their own preferences and to honour these during their stay. In particular I am sorry that you were required to make such a difficult decision during an already overwhelming and emotional time. Your story is so important and your insight, and the time taken to provide feedback is appreciated.

We aspire to having a discussion about every patient’s own values and wishes, particularly in regard to the Goals of Patient Care in our older population. It is clear from your feedback this was not discussed nor documented in a timely manner, and as such your loved one has not had this opportunity. You are right to highlight how necessary it is that we make time to identify goals of patient care and to ensure that these are recorded appropriately to ensure that they are clearly communicated and accessible.

As an ICU we strive to do better, and to ensure a similar event will not occur. I would like you to know that as part of our ongoing improvement we plan to require a Goals of Patient Care discussion and documentation for every adult patient that is admitted to ICU. We have brought this specific issue up at our recent ICU Clinical Management Meeting and will put in place processes and supports to make sure these discussions happen for every patient.

Thank you for taking the time to share your concerns with us and it has been very valuable feedback, which we expect to contribute to significant improvements in the way we do things in our ICU.

I would greatly appreciate the opportunity to speak with you personally so that I can review the situation in more detail and to support you in any way that I can. If you are a comfortable would you please contact me, my name is Jeff and I am the Director of Bunbury Hospital on 08 9722 1484.

My sincerest condolences again on your loss.

Kind Regards,

Jeff Calver

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