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"Covid treatment"

About: Hospital in the Home (Swan Hill District Health)

(as a carer),

Great phone consults and care from Maddy at SHDH. Care was great, support appropriate and timely and offers of additional support if needed were comforting.

Handover to another hospital’s text service also positive.

Based on my experience, congratulations on providing such great care in our community.

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Responses

Response from Chloe Keogh, Director of Cinical Care, Executive Offices, Swan Hill District Health 4 months ago
Chloe Keogh
Director of Cinical Care, Executive Offices,
Swan Hill District Health

In charge of clinical care, nurses and midwives, patient flow, quality and safe patient care

Submitted on 19/01/2022 at 2:30 PM
Published on Care Opinion at 2:57 PM


picture of Chloe Keogh

Dear Covid Patient,

Thank you for taking the time to write about your experience with our Covid Care @ Home program.

We are really pleased and proud to be able to provide this community support for those who need it, and it is great to know that you found the service helpful and the support comforting.

The referrals come through the Public Health Unit for covid care, and so it is great to hear that this has been a good experience for you.

Maddy and the Covid Care@home team are very organised and I know they will be delighted with your praise.

I hope you are feeling better.

Kind Regards

Chloe

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