"A note of appreciation to all the staff"

When I transferred my mum from a different nursing home late last year, I cried with happiness as I could tell immediately that mum was now in a safe & respectful environment. Caron & Marissa were very welcoming. Julie was very helpful with hanging up mum's clothes and organising any laundry.

Tracey & Deirdre have been wonderful at getting mum into the shower & bathing her so that she actually enjoys it. Anu, Carey and the other head nurses (that I may not remember their names), have all been wonderful. Julieanne, Hadjit, Meeka, have all been lovely & professional. Ethel has always been very informative & professional.

Ryan, Reese & Owen have all been welcoming, friendly & professional. Meg & Ros have always served mum in a friendly manner. I am unable to remember all the names of the nurses, but I cannot complain about anyone. They have all treated mum with the utmost respect, dignity and not patronising.

In particular, Tania & Toni worked very well as a team of Diversional therapy. It was sad to lose Toni to another service, but I understand why. (Shortage of staff I believe).

Also Jane was a wonderful Physio therapist, after mum had shattered her right femur.

All in all, mum has been very happy with where she lives. And knows they look after her well.