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Communication and care

Posted By pegasusrz83

"Communication and care"

About: Maldon Hospital Aged Care

(as a relative),

I live interstate and my brother overseas. My parents required care quite suddenly. Dr. Chris and the nursing administration were able to facilite this.

I have been able to visit and found all staff exemplary and would feel it unfair to single out anyone in particular.

The communication I receive about any incidents etc. is very timely and appreciated.

This is very important to me as I cannot be there and I feel they do this very well.

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Responses

Response from Shannon Uren, General Manager and Director of Nursing, Dhelkaya Health 2 years ago
Shannon Uren
General Manager and Director of Nursing,
Dhelkaya Health

Submitted on 7/03/2022 at 12:18 PM
Published on Care Opinion at 12:34 PM

Dear pegasusrz83,

We are so happy to hear your positive response to the support and care received at Maldon Hospital for your parents. We are particularly happy that you feel safe and secure in their care in your absence and are always open to suggestions as to how to continue to improve our service.

Kind regards,

Shannon

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