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"Tallangatta updating us on mum as we couldn't visit"

About: Bolga Court Tallangatta Health Service

(as a relative),

Thank you, thank you, thank you Samantha and the staff at THS.

We soooo appreciate you taking the time to take photos of Mum/Grandma and sending them to us.

The grandkids were stoked to see the photos. Absolutely love the hat on her and she looks so well. It is great to hear she is doing much better. She wasn't in a good head space last year and it is thanks to you all that she is not there anymore and looks great. Her legs were really getting her down and the fact they have healed physically is great, but emotionally the toll her legs had on her, has also healed. Happy to hear mum is also participating in activities and enjoying this beautiful weather. It is important she interacts and participates with others as it is something she missed out on living at home, but I believe she has always enjoyed when given the opportunity.

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Responses

Response from Lyn Lang, Director Clinical Operations & Nursing, Tallangatta Health Service 2 years ago
Lyn Lang
Director Clinical Operations & Nursing,
Tallangatta Health Service
Submitted on 13/04/2022 at 12:49 PM
Published on Care Opinion at 1:08 PM


Dear SnV4M,

Thank you for your generous and kind words regarding our care of your mum. Samantha, Elaine and their team work tirelessly to ensure the best outcomes drives everything they do for our consumers every day. I appreciate your feedback and it is so positive to hear that our care makes a difference.

Please do not hesitate in providing us with any feedback. We love to hear that we are doing a great job but also love to hear about how we can improve our services.

Regards Lyn

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