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"Outstanding care experience at Warren Hospital"

About: Warren Hospital / Emergency Department

(as the patient),

I want to express my deep gratitude and appreciation for the professionalism and care provided to me recently one afternoon at Warren Hospital, Manjimup.

Last week, I had a fall at Mt Chudalup and broke a bone in my wrist. The professional, friendly and prompt care I received from the triage, radiology and clinical team of the Emergency Department was outstanding. They got me back to a level where I was able to safely make it to my hotel and ultimately back to Perth the next day for a flight back home to Melbourne.

If this team is indicative of the quality of the regional health service, then the Southwest region of Western Australia has access to the very best health support and care in my opinion.

The Orthopaedic Registrar, Dr Riza, at Bunbury Hospital is also worthy of mention. He contacted the hospital nearest my home and made a referral so that surgery was completed quickly.

I feel very grateful for their care and assistance.

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Responses

Response from Justine Kelly, Director of Nursing Health Service Manager, Warren Blackwood Hospitals nearly 2 years ago
Justine Kelly
Director of Nursing Health Service Manager,
Warren Blackwood Hospitals
Submitted on 9/05/2022 at 8:23 PM
Published on Care Opinion on 10/05/2022 at 8:52 AM


picture of Justine Kelly

Dear sambapq67,

The team at Warren Health Service were were so very grateful to receive your kind words regarding their professionalism and the prompt care provided to you following your unfortunate fall whilst exploring our beautiful South West region. I am so glad to hear that your treatment at our wonderful facility made this experience a not unwelcome detour and enabled you to make it safely back home the following day! I do hope that your recovery is going well and that you will enjoy further adventures in the not so distant future.

Yours Sincerely,

Justine Kelly

Director of Nursing - Health Service Manager

Warren Blackwood Hospitals

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