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Thank you to the PATS Pilbara staff

Posted By Andmn36

"Thank you to the PATS Pilbara staff"

About: Patient Assisted Travel Scheme - WACHS Pilbara

(as a staff member),

I had to arrange an urgent transport for one of our clients and needed to contact the staff at Pilbara PATS to arrange this. They were able to offer great advice and treated my client with respect and dignity. I was also impressed with the speed and efficiency of their service. Thanks to Suzy the PATS Clerk and other staff.

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Responses

Response from Louise Steedman, Operations Manager, East Pilbara, WA Country Health Service (WACHS) Pilbara nearly 2 years ago
Louise Steedman
Operations Manager, East Pilbara,
WA Country Health Service (WACHS) Pilbara

Manages the operations of health services located in East Pilbara

Submitted on 5/05/2022 at 5:28 PM
Published on Care Opinion on 6/05/2022 at 8:49 AM

Dear Andmn36,

Thank you very much for your feedback regarding the Pilbara PATS staff. The team will be delighted to know that both you and your client were happy with the service provided. The team do a fabulous job under considerable pressure. I am glad that they are able to provide individualised customer service and I will share your story with them.

Warm Regards

Louise Steedman

Operations Manager East Pilbara

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