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"Emergency operation for ovarian cyst"

About: King Edward Memorial Hospital / Emergency Department

(as the patient),

I was brought in to the emergency department last year with severe pain from a large ovarian cyst, everyone in the emergency department who I dealt with was extremely kind, understanding and attentive to my needs as I suffer from anxiety. 

They admitted me and the surgery was done the following morning, everything was explained to me and I cannot express how much everyone from the nurses to the doctors the pre surgery prep team to the kitchen delivery staff were so lovely, kind, respectful and made me feel safe and comfortable. 

I was taken great care of, and discharged when I felt well enough.

Thank you to everyone on ward six including the lovely man that wheeled me right to my car and the whole hospital.

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Responses

Response from Diane Barr, Executive Director, Women and Newborn Health Service, North Metropolitan Health Service nearly 2 years ago
Diane Barr
Executive Director, Women and Newborn Health Service,
North Metropolitan Health Service
Submitted on 25/07/2022 at 3:46 PM
Published on Care Opinion at 4:38 PM


picture of Diane Barr

Dear echoce53,

Sorry it has taken a little while to get to your feedback published on Care Opinion Australia, please be assured it is very much appreciated. As I have recently moved into the position of A/Executive Director I will take great pleasure in sharing this with our team.

Thank you for taking the time to share your feedback about the King Edward Memorial Hospital. Coming to hospital in an emergency situation can be a very daunting experience, so I am glad to hear that you were provided with kind and understanding care from our Emergency Centre team, Theatre staff, nurses and doctors involved in your care I wish you well with your recovery. Thanks again for your feedback, which I will be sure to pass on to our staff. Take care.

Kind regards,

Diane Barr

A/Executive Director, Women and Newborn Health Service

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