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"Treated with professional care at Sydney Eye Hospital"

About: Sydney / Sydney Eye Hospital / Emergency Department

(as a service user),

I had a puffy eyelid that turned into a bad infection over a few days. I found the triage nurse I saw at the Eye Hospital wonderful. I spent some time waiting but I felt I received the utmost professional care, a CT scan  and treatment the same day. I had to return to the hospital for more treatment, it was well-communicated and I knew what to expect. And now it’s fixed, and I’m on my way. 

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Responses

Response from Jonathan Magill, Director of Nursing and Support Services, Nursing, Sydney Hospital/Sydney Eye Hospital nearly 2 years ago
Jonathan Magill
Director of Nursing and Support Services, Nursing,
Sydney Hospital/Sydney Eye Hospital

Manages and leads the Nursing and Support Services

Submitted on 24/06/2022 at 8:53 AM
Published on Care Opinion at 9:10 AM


Dear Contented patient,

Thank you for your lovely feedback on the professional care you received in our Emergency Department at Sydney/Sydney Eye Hospital. I’m delighted that the triage nurse was able to communicate to you properly including the expectations for your Eye infection treatment.

I value your feedback and I will ensure to pass this to the team.

Kind regards,

Jon

Director of Nursing and Support Services

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