I recently attended the ED twice on two consecutive days due to severe tooth and jaw pain and the inability to see a dentist on those days. The attending Dr on my first visit was very caring though I believe they failed to accurately listen to my description of my pain resulting in me going home with continued pain despite a nerve block administered my jaw.
Due to the continued severeness of the pain and the development of a fever I returned to the hospital the next day as instructed during my initial visit. The attending Dr failed to provide any form of privacy during examination, asking me intimate questions in a waiting room I recall being full of patients, leaving me feeling exposed, anxious, disrespected and reluctant to share my concerns. While awaiting treatment my partner and I could hear one of the nurses saying they're going to have to kick families out, there aren't enough chairs for everyone. While I can sympathise with the need to free up space, asking my partner to leave would have resulted in me leaving without treatment as I was already feeling unsafe after my initial examination.
Another area of concern for me was what I felt to be the failure of any of the nursing staff (including triage) to take a set of vital signs, I recall this was not attended until after I had reported a pain score 9/10, waited 30 minutes to be given pain relief, and after the commencement of IV antibiotics.
"Experience in ED"
About: Bunbury Hospital / Emergency Department Bunbury Hospital Emergency Department Bunbury 6230
Posted by saturnks87 (as ),
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