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Knee joint replacement

Posted By pegasussg89

"Knee joint replacement"

About: Busselton Health Campus / Rehabilitation Service

(as the patient),

I went in to Busselton Health Campus in WA on a Wednesday for a knee replacement. The operation was a success and I was home on the Friday. I was very impressed by the way things were handled, I was made to feel very comfortable, the procedure was explained very clearly and everything was carried out perfectly. All the staff I dealt with were incredibly friendly and good humoured and the whole experience allowed to go go through the process with confidence and minimal discomfort or anxiety. 

I have not had a better experience in the hospital system. 

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Responses

Response from Gemma Moyes, Clinical Nurse Manager, Surgical Services, WACHS South West nearly 2 years ago
Gemma Moyes
Clinical Nurse Manager, Surgical Services,
WACHS South West

Submitted on 29/07/2022 at 1:00 PM
Published on Care Opinion at 1:19 PM

Hello pegasussg89,

We are very pleased that your experience at Busselton Health Campus was successful and positive!

The joint replacement service that we provide here is made up of a truly wonderful multidisciplinary team of Surgeons, Physios, Nurses, Pain specialists, OT's and many many more behind the scenes. We have been able to develop some excellent processes in order to streamline your experience in your journey through the system.

The work that this team have done over the last few years have enabled Busselton Hospital to have the best discharge times in the state for Joint Replacements.

Thank you for taking the time to give us your feedback. I hope that your recovery is going well.

Kindest Regards,

Gemma Moyes

Clinical Nurse Manager,

Surgical Services - Busselton Health Campus

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Response from Gaynor Taylor, Clinical Nurse Manager, General Ward Inpatients, WACHS-South West Busselton Health Campus nearly 2 years ago
Gaynor Taylor
Clinical Nurse Manager, General Ward Inpatients,
WACHS-South West Busselton Health Campus

Line Manager of Nursing staff general wards 1&2

Submitted on 29/07/2022 at 1:12 PM
Published on Care Opinion at 1:19 PM

Dear pegasussg89,

Thank you so much for taking the time to send through such positive feedback about your experience at Busselton Hospital.

Your feedback definitely reflects the fact that we strive to deliver Gold Standard of care from the moment you walk through the doors to the time you leave.

Our multidiscipline approach ensures that your journey is as smooth as possible and that we can also support you and care for you in an holistic way.

I hope you are recovering well from your surgery and I will ensure my staff are provided with your wonderful feedback.

Kindest of regards,

Gaynor Taylor

Clinical Nurse Manager

Ward 1, Busselton Hospital

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