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Cared for by the staff

Posted By squatzc48

"Cared for by the staff"

About: Prince of Wales Hospital / ASB 3S - Community Management Centre

(as the patient),

I was diagnosed with COVID19 recently. Because I was identified as a high risk patient, I was contacted by CMC nurse who organised for an oximeter to be sent out to me, and connected me to emergency medicine to speak to a doctor and get anti viral prescription.

Staff were very compassionate, caring, very helpful and professional. I am so grateful for all the care I received from all health care professionals.

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Responses

Response from Barbara Daly, Nursing and Operations Co-Director, ESM Program, Prince of Wales Hospital nearly 2 years ago
Barbara Daly
Nursing and Operations Co-Director, ESM Program,
Prince of Wales Hospital

Submitted on 16/08/2022 at 2:26 PM
Published on Care Opinion at 2:30 PM

Dear squatzc48,

Thank you for taking the time to write to us and sharing your story. We are very sorry to hear that you have been unwell and hope that you are progressing in your COVID recovery. We agree with your words of acknowledgement the CMC Team are wonderful in ensuring the remote monitoring journey for all patients is one that is supportive, compassionate and tailored to provide safe responsive care for all our patients.

We will ensure that your kind words of thanks and gratitude are shared with the CMC team. It is reassuring to hear that the CMC Team were so professional, helpful and compassionate to you.

Your feedback has helped us understand how important the CMC service is to our patients and our community. They have made a huge difference for so many patients just like your experience has shown how important remote monitoring services are for delivering health care within your home.

Thank you for taking the time to share this wonderful feedback, it is greatly appreciated.

Kind Regards,

Barbara

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