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Covid positive

Posted By Grateful22

"Covid positive"

About: Prince of Wales Hospital / ASB 3S - Community Management Centre

(as a service user),

I am very impressed with the Covid Management Team. From the first time I was diagnosed covid positive until the day that I was discharged, they are very supportive and always there for me. The oximeter were delivered on the same day and all the team including the courier have been excellent. I would not know what to do and would be very stressed out without the support of the team. Please convey my big thank you to the team. Please ensure that this excellent team always supported so they can support other people. I cannot express enough how positive their impact was to my covid experience.

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Responses

Response from Barbara Daly, Nursing and Operations Co-Director, ESM Program, Prince of Wales Hospital nearly 2 years ago
Barbara Daly
Nursing and Operations Co-Director, ESM Program,
Prince of Wales Hospital

Submitted on 16/08/2022 at 2:31 PM
Published on Care Opinion at 2:44 PM

Dear Grateful22,

Thank you for taking the time to write to us and sharing your story. We are very sorry to hear that you father has been unwell and hope that you are now progressing in your recovery.

We will ensure that your kind words of thanks and gratitude are shared with the CMC team. It is reassuring to hear that the Team were helpful in supporting your recovery, I am sure that your feedback will make the team very proud. The CMC team are highly skilled professionals that pride themselves in providing patient focused care and compassion. Your feedback has helped us understand how important the CMC service is to our patients and our community.

Thank you for taking the time to share this positive feedback, it is greatly appreciated.

Kind Regards,

Barbara

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