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"Getting my infusions"

About: Karratha Health Campus / Outpatients & Day Treatment

(as the patient),

I suffer from Crohn’s disease, which I have had since I was 15.

I’ve been in and out of hospital for many years.

All that time I’ve had lots experiences with with doctors and nurses. 

In all those years, I have never had such caring and all round good times coming into a hospital, as I did in Karratha hospital with Bridie and Tracy.

I actually looked forward to seeing them, and having a laugh with them. 

I work fifo and it’s very hard to get appointments lined up, and very stressful at times. But I could ring the girls up and let them know what’s going on, they would go above and beyond sorting out anything I needed, changing times or dates, or absolutely anything, without a hassle.

I would ring them instead of another hospital. 

Cause I knew they would get something sorted straight away. 

I feel you just don’t find nurses like this everyday. 

I’ve moved hospitals and it’s just not the same anymore. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Liam Avery, Operations Manager, West Pilbara, WA Country Health Service (WACHS) Pilbara nearly 2 years ago
Liam Avery
Operations Manager, West Pilbara,
WA Country Health Service (WACHS) Pilbara

Operational Management of the West Pilbara Health Services

Submitted on 23/08/2022 at 4:02 PM
Published on Care Opinion at 4:39 PM


picture of Liam Avery

Dear authenticfg54,

I have shared this patient journey with Sue Nieuwoudt our Senior Manager in Outpatients, we both thank you for taking the time to post this on Care Opinion.

Sue passes on her gratitude and delight for the staff upholding the WACHS values and their provision of holistic patient centred care to you. Bridie and Tracey also wanted to pass on their wishes for good health and good care with future treatments.

Warm regards,

Liam Avery, Operations Manager, WACHS West Pilbara

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