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Care Opinion

Prince of Wales TACP

Posted By cratergt89

"Prince of Wales TACP"

About: Prince of Wales Hospital / Transitional Aged Care Program

(as a carer),

All hail Dianne, Ally, Stephanie, Annie and Kelly.

My wife is just finishing the 12-week program after a three-month stint in hospital and what an absolute pleasure it has been to meet and be supported by this amazing group of superstars.

The professionalism, encouragement, support and level of care provided by the team not only for my wife but myself also was exceptional.   Nothing was a problem, everyone we saw was eager to assist my wife in order for her to achieve her goals; it is a bittersweet moment with the program coming to an end.

It would be remiss of me not to give a extra special thank you to Ally.   The pocket rocket who brightened our day each time she visited; the banter between us was something we looked forward to. 

My wife and I wish to thank everyone involved in the program; we wish you all the best in the future.   May God Bless and keep you all safe and well.

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Responses

Response from Barbara Daly, Nursing and Operations Co-Director, ESM Program, Prince of Wales Hospital nearly 2 years ago
Barbara Daly
Nursing and Operations Co-Director, ESM Program,
Prince of Wales Hospital

Submitted on 2/09/2022 at 2:25 PM
Published on Care Opinion at 2:36 PM

Dear cratergt89,

Thank - you for taking the time to write to us and share your amazing experience with the Transitional Aged Care Team. We hope that your wife is continuing to recover and rehabilitate following their illness.

We gratefully acknowledge your appreciation of the comprehensive individually tailored rehabilitation program provided by our clinical staff. It's so pleasing to read that our team were able to support your wife and yourself in you assisting your wife's recovery. The TACP Team are a highly trained and empathetic team that have helped many families like your own and made an enormous difference to so many other families in our community.

We will ensure that Dianne, Ally, Stephanie, Annie and Kelly are informed of your great appreciation and thanks for the care that they delivered to you. It is so pleasing to read that our TACP were able to help and support you and your wife during this very difficult health journey.

We hope that your wife continues to have ongoing benefits from the rehabilitation program. Thanking you for sharing this positive health story with us it is greatly valued and appreciated.

Kind regards,

Barbara

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