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"Great care provided for a family member at st George Hospital"

About: St George Hospital / 3 South Ear Nose and Throat (ENT) / Maxillofacial / Plastics St George Hospital / Emergency Department

(as a relative),

My stepfather who had COVID collapsed in his bathroom at home. He was taken into ED where he was assessed and then transferred to ward 3South. My mother, brother and I felt very reassured by the care and treatment he received at St George Hospital. Communication was clear and we were kept well informed. We would like to thank all the staff from the ambulance service, to the Emergency Department, and ward 3South. Thank you to Dr Grant, NUM Stephanie, CNE Hong, RN Cathy, and to all the wonderful team on 3South (sorry we can't recall all your names). Thank you for your kindness and all your hard work. It is very much appreciated and valued. 

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Responses

Response from Angela Karooz, General Manager, St George Hospital about a year and a half ago
Angela Karooz
General Manager,
St George Hospital
Submitted on 8/11/2022 at 8:47 PM
Published on Care Opinion on 9/11/2022 at 9:53 AM


Dear sigmajk39,

Thank you for taking the time to provide feedback regarding your stepfather’s recent presentation to St George Hospital Emergency Department (ED) and his subsequent admission to ward 3 South.

I was pleased to hear that you and your family found the care and treatment he received was of the high standard you described.

We are very fortunate to have dedicated people working at St George Hospital who are committed to providing quality health care to the community at all times.

I have forwarded your kind words to the Head of Department and Nurse Manager of the ED and the Nursing Unit Manager and Medical team on ward 3 South to share with their teams.

Once again, thank you for sharing your experience with us.

Best wishes

Ange Karooz

General Manager

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