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Two visits to Sydney/eye emergency

Posted By columbacf47

"Two visits to Sydney/eye emergency"

About: Sydney / Sydney Eye Hospital / Emergency Department

(as the patient),

Before i arrived at the hospital i found i was blind in 1 eye. Every nurse and doctor  i saw was great. They talked to me, calm me down and try a lot of different things to try to find out what was going on. Every one i saw that day really made you feel relax.

the second time i went down the nurse i saw really look after me. I saw doctor Lucy with a lot of pain and pressure in the eye. Even when Lucy was doing test she made you feel at ease. I don't like hospitals but all the staff made it a lot better.  A very big thank you to all that help me! Thank you! 

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Responses

Response from Ben Newlyn, Acting DDON, Nursing, Sydney / Sydney Eye Hospital about a year and a half ago
Ben Newlyn
Acting DDON, Nursing,
Sydney / Sydney Eye Hospital

Senior Nurse Manager

Submitted on 14/11/2022 at 5:37 PM
Published on Care Opinion on 15/11/2022 at 9:47 AM

Dear colombacf47,

Thank you for taking the time to write to us and share your experience with the Emergency Department at Sydney Sydney Eye Hospital. We are sorry to hear that you had difficulties with your vision, and we hope that you are continuing to recover.

We will ensure that your great acknowledgement and kind words of thanks for the care that they delivered to you is passed on to the Emergency Department team. It is so pleasing to read that our Emergency Department team were able to help and support you during this very difficult health journey.

We are happy to read that our nurses' and doctors' service was so responsive to your care needs. It is wonderful to hear that Lucy and other members of staff were so kind and helpful to you during your recent visits.

Thank you for sharing this your health story with us, it is greatly valued and appreciated.

Kind regards,

Benjamin

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Update posted by columbacf47 (the patient)

Thank you for your response. I think all the nurse's and doctor's deserve the credit when they do a good job. They did great job looking after me and they took the time to talk to me not talk at me...The best emergency I have ever been to. Thank to all nurce's and doctor's. Thank you

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