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Health staff training

Posted By golfqd85

"Health staff training"

About: Fiona Stanley Hospital / Emergency Department

(as a service user),

I attended Fiona Stanley ED with my nibling via Ambulance after they had a seizure.

While service was prompt and friendly, I was disappointed to note the nurse checking for capillary refill on my nibling's chest. We are dark skinned. 

I had to tell the nurse after they poked the young person a couple of times that they would get no results from that.

I feel nurses need to be less blinkered and change their practice to be culturally and ethnically appropriate. 

I feel it is one thing to follow what you learn at school/Uni but one has to exercise common sense.

I believe education is really required as I have had a similar experience at another hospital in Perth.

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Responses

Response from Neil Doverty, Executive Director Fiona Stanley and Fremantle Hospitals Group, South Metropolitan Health Service 15 months ago
Neil Doverty
Executive Director Fiona Stanley and Fremantle Hospitals Group,
South Metropolitan Health Service

Submitted on 4/01/2023 at 8:18 PM
Published on Care Opinion on 5/01/2023 at 3:02 PM

picture of Neil Doverty

Dear golfqd85

Thank you for your feedback regarding the assessment of your nibling on presentation to the Emergency Department. You are correct in that other means of assessing the circulatory status of a patient should to be considered in those with darker skin.

While this is a part of the training of all nurses the Nurse Unit Manager for the ED has taken this up and will work with clinical educators to refresh all nurses working in the department regarding these options.

Kind regards,

Neil Doverty

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