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"Admission to Emergency with what was later diagnosed as vertigo"

About: Prince of Wales Hospital / Occupational Therapy Department

(as the patient),

Long wait in Emergency to be seen by doctor.

However, following provisional diagnosis, was seen by Occupational Therapist Ross, who could not have been more attentive, communicative or efficient. He not only provided vestibular treatments but upon my discharge arranged for the daily living support needed for my return home. I have since fully recovered and am very grateful for the care I received in the hospital and the subsequent follow up. 

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Responses

Response from Elizabeth Browne, Director of Shared Clinical Services, Prince of Wales Hospital 15 months ago
Elizabeth Browne
Director of Shared Clinical Services,
Prince of Wales Hospital
Submitted on 16/01/2023 at 2:50 PM
Published on Care Opinion at 3:56 PM


picture of Elizabeth Browne

Dear gratefulr22

Thank you for taking the time to write to us highlighting the excellent care you received from Ross in our Emergency Department. I am glad that your vertigo has improved following some treatment from Ross & that you have the support in place to allow you to return home safely.

I will pass on your gratitude to Ross, he is indeed a valued member of our hospital team and is a great role model for other staff.

Thank you again for your feedback.

Regards,

Elizabeth Browne

Director Operations, Shared Clinical Services, Prince of Wales Hospital

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