Protea Lodge had issue with Unit automatic doors not locking, reported by an occupant.
Security was alerted. Frank, met with the occupant, and she was very impressed how he went 'above and beyond to reassure her that he would be doing several rounds and keeping an eye out while on duty for any security issues. He assured her that he would do a thorough handover to the next security person on duty who would also do same.
Occupant felt very reassured that she would be safe.
"Security going above and beyond"
About: Protea Lodge Protea Lodge Geraldton 6530
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