This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Being rushed to the emergency room, and staying at the Sale ...

Posted By 1327

"Being rushed to the emergency room, and staying at the Sale Hospital"

About: Sale Hospital / Emergency Department Sale Hospital / Women's and Children's

(as the patient),

I was rushed to the emergency room of the Sale Hospital with stomach pain. I stayed for two nights. The paramedics were fantastic. Very kind. Lovely people. The nurses in the Women's and Children's ward where I stayed were fantastic. Nothing was too much trouble. They took great care of me.

More about:
Tags added by staff members:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Paul Head, Director Aged & Ambulatory Care, Central Gippsland Health 5 years ago
Paul Head
Director Aged & Ambulatory Care,
Central Gippsland Health

Submitted on 14/01/2019 at 1:03 PM
Published on Care Opinion at 1:10 PM

picture of Paul Head

Dear 1327,

Thank you for taking the time to tell us about your recent experience with us.

I hope you are well on the road to recovery and feeling much better now.

I will pass on your very kind words to the teams involved in your care with my congratulations on a job well done.

Central Gippsland Health has undertaken significant work to ensure we place our patients at the center of their care. It certainly sounds like you have experienced this in your recent stay with us.

Should you wish to discuss you experience with me further, feel free to contact me on 51438701 or via email paul.head@cghs.com.au and I will be happy to catch up with you.

Kind Regards,
Paul
  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Kim Costin, Nurse Unit Manager, Womens and Childrens, Central Gippsland Health 5 years ago
Kim Costin
Nurse Unit Manager, Womens and Childrens,
Central Gippsland Health

Submitted on 22/01/2019 at 11:20 AM
Published on Care Opinion at 11:30 AM

Dear 1327

Thank you for taking the time to share your story with us.

My name is Kim Costin and I am the Nurse Unit Manager of our Women’s & Children’s Unit where you stayed. Reading your story made me smile.

To read that our nursing staff were fantastic and that nothing was too much trouble for them gives me confidence that we are achieving our goal to provide excellent, patient-centred care for our patients.

I will take great pleasure in passing on your story to them. I know they will be justly proud and appreciative of your kind feedback.

We hope that you have remained in good health following your discharge home. If we can offer you any further supports, please don't hesitate to contact us at wac.num@cghs.com.au

Kind Regards

Kim

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k