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Care Opinion

My Care in ED

Posted By brknwrist

"My Care in ED"

About: Geraldton Hospital / Emergency Department St John Ambulance WA

(as the patient),

I came into Geraldton Hospital ED with a broken wrist. 

Couldn't have asked for better attention and service and I was made to feel like I wasn't a nuisance and that they really cared about me.
I'd like to mention the brilliant care from the nurses, ED Doctors and the St John of Gods Ambulance gals.
Thank you for your excellent work, I couldn't have asked for better service and to think it cost me nothing!
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Responses

Response from Michele Young, REOC Lead, Executive Services, WACHS-Midwest 5 years ago
Michele Young
REOC Lead, Executive Services,
WACHS-Midwest

Submitted on 16/01/2019 at 5:56 PM
Published on Care Opinion at 5:57 PM

picture of Michele Young

Dear brknwrist

Thank you for sharing your lovely comments about your experience with the team at the Geraldton Hospital Emergency Department. Your positive experience is a great example of the work our teams do every day. The staff at the Geraldton Hospital strive to provide professional, compassionate patient centred care and I will take great pride and delight in passing on your lovely compliment to our very committed staff.

WA Country Health Service works in partnership with St John Ambulance to provide health care services to our community. I will pass your compliment on to the St John Ambulance team involved in your care. Compliments like yours are greatly appreciated and lets our frontline staff know they really are making a difference.

Thanks again for taking the time to share your appreciation on Patient Opinion, I hope your recovery continues to go well.

Warm regards

Michele

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