I recently arrived at Fiona Stanley Hospital and advised the nurse at the window that I was worried I was having a miscarriage. I was referred to the black seats where I sat down for maybe 1 minute and then was called to the clerks window to update my details which annoyed me as it could have been done before I sat down. I was then told to sit on the black seats until called.
I then sat on the extremely hard and uncomfortable seats for almost 2 hours. My partner then asked the staff how much longer it would be as there were people seen before me - one of which had a cut on the back of their hand (which I'm sorry, but a baby's life should have been prioritised over a cut!). The other lady appeared fine and in no pain or discomfort and arrived after me and was seen after 10 mins of waiting! When my partner enquired about how much longer the wait would be, he was advised it was a minimum of another hour. I was also told by the nurse that bloods would be done, but may or may not have an ultrasound done which I'm sorry, but was a bit ridiculous considering I'm 7 1/2 weeks pregnant and have my dating scan booked soon. So no reason why an ultrasound should not have been done considering I'm pregnant and you can see the baby and also hear the baby's heartbeat through an ultrasound.
I was born and raised in Perth, so the fact that my local hospital which I have defended against nasty comments made about the hospital and staff, seemingly couldn't and wouldn't even help me and I felt couldn't care less about my baby's life was extremely appalling.
I spoke to my local doctor who was also shocked to hear that I was not prioritised at your hospital over a possible miscarriage.
In my opinion, your system needs to be improved and better staff employed that actually care and don't just stuff around and waste time. The staff also called out a patient's name 6 times whilst I was there and they were nowhere to be seen, yet I was left waiting and waiting and waiting for hours on end!
I am extremely disappointed in the hospital's management and staff and prioritisation. I had been referred to Fiona Stanley for my birth, but can assure you that I will now be changing hospitals as I feel the medical assistance is almost non-existent there.
I believe you need to thoroughly improve the medical assistance, as this is a major hospital and should be able to cater for the emergency department without it being a 3 hour wait.
I will also be lodging a formal complaint against Fiona Stanley for this, as it just simply is not acceptable that the staff appeared to shrug me off when I could have been having a miscarriage.
"Appalling medical assistance"
About: Fiona Stanley Hospital / Emergency Department Fiona Stanley Hospital Emergency Department Murdoch 6150
Posted by taurusdd69 (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Neil Doverty