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Lack of timely response

Posted By Aussie Veteran

"Lack of timely response"

About: Sir Charles Gairdner Hospital

(as the patient),

I have a middle cerebral aneurysm. My doctor referred me for an MRI in April 2018. I haven't heard anything so I followed up and was told Sir Charles Gairdner Hospital had me tentatively booked for Oct 2019. My aneurysm is supposed to be checked every 2 years, but it would appear only people with cash available get timely medical treatment in Australia. Why do we pay for medicare?

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Responses

Response from Janet Zagari, Executive Director, Sir Charles Gairdner Osborne Park Health Care Group 5 years ago
We are preparing to make a change
Janet Zagari
Executive Director,
Sir Charles Gairdner Osborne Park Health Care Group

Submitted on 13/02/2019 at 6:02 PM
Published on Care Opinion on 14/02/2019 at 10:07 AM

picture of Janet Zagari

Dear Aussie Veteran

Thank you for telling us of your concerns regarding your MRI appointment. I am very sorry that the appointment timeframe that you have been given has left you feeling concerned and frustrated.

Without knowing your specific details it is difficult for me to assist in this situation. I would like you to contact the SCGH Patient Liaison Service on 6457 2867 so that we can obtain your details and investigate more fully.

Once again, my apologies and I do hope that you will contact us so that we can assist further.

Kind regards

Janet Zagari

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