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"Potential closing of important service"

About: Eastern Health

(as a relative),

My mother was under the care of the Yarra Valley Health District Nurses for a period of just over a year.

During this time she built up a rapport with them and looked forward to their daily visits. It put my mind at ease to know that these wonderful ladies always treated my mother with the utmost care and respect. Whenever they had concerns regarding her health or any other issue they always kept contact with me and several times, brought things to my attention that I had not noticed. Their empathy and professionalism cannot be rated high enough. 

So it distresses me that I have heard that the District Nursing service may be cut from Eastern Health. To my eyes and experience, they perform a vital function in the community. What are the people of 'The Valley' to do without them? I know that without their care, my mother would not have been able to stay in her own home as long as she did. I believe that Eastern Health should be ashamed, if this is the way they treat the community.

I am truly disgusted with the organisation if this is what is to happen. 

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Responses

Response from David Plunkett, Chief Executive, Eastern Health 5 years ago
David Plunkett
Chief Executive,
Eastern Health
Submitted on 16/02/2019 at 4:29 PM
Published on Care Opinion on 18/02/2019 at 10:29 AM


picture of David Plunkett

Dear orionbq88

Thank you so much for taking the time to share your feedback regarding the Yarra Valley Health District Nurses. It is very clear their care and service had a lasting impact on you and your mother.

I am sorry you have been left with the belief that the District Nurses could be cut from Eastern Health. I am pleased to say that nothing could be further from the truth. Whilst the level of activity they have had has decreased, we will be working on improving this over the coming period and with the help of the District Nurses themselves continue to deliver a valuable service.

I hope this provides some clarity and assurance and if you have any other comments or questions regarding this service, I would welcome you making contact with me either via calling 9895 3259 or emailing me at david.plunkett@easternhealth.org.au.

Many thanks and kind regards

David

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