I have tried several times over the last month to ring Gynaecology Outpatients to get them to change an appointment for an Ultra Sound to another Hospital closer to my home. I get put through to the Outpatients Call Centre who are always too busy to answer the phone for at least 10 minutes, then they just put you through to the extension which is never picked up. I then have to ring back and go through the whole procedure again to get to the call centre and ask them to send the Clinic an email which is never answered nor have I been contacted by phone in response to the email (which I have no proof was ever sent).
"Lack of Service from Outpatient Clinic"
About: Fiona Stanley Hospital / Antenatal Clinic, Birth Suite, Maternal Fetal Assessment Unit, Obstetrics and Gynaecology Unit, Wards 3B, 3C, 3D, 3DO, Visiting Midwife Service Fiona Stanley Hospital Antenatal Clinic, Birth Suite, Maternal Fetal Assessment Unit, Obstetrics and Gynaecology Unit, Wards 3B, 3C, 3D, 3DO, Visiting Midwife Service Murdoch 6150
Posted by tangoec57 (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Neil Doverty