Missed fracture caused ongoing pain

(as the patient),

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About: Bunbury Hospital / Emergency Department

I attended Bunbury Hospital Emergency Department a few days after having had a fall and ongoing persistent pain. The doctor reported the x-ray as being normal.

Two weeks following and with ongoing pain, I asked another doctor to review the original x-ray. The x-ray shows a fracture. Therefore, this fracture was missed and I have not been looking after the fracture site as well as I should have been. I feel frustrated.

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Response from Glen Matters, Bunbury Operations Manager, WACHS South West

Dear leopardte46,

Thank you for posting your feedback on Patient Opinion. I would really like to review what has occurred and would appreciate it if you could call our Customer Liaison Officer on 9722 1521 so we can get your details and investigate.

I do hope you have received the required care for your fracture and I am sorry you have been frustrated by your experience.

Regards,

Glen Matters

Operations Manager Bunbury Hospital

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful