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Staff made me feel important at Collie Hospital

Posted By waltzkg69

"Staff made me feel important at Collie Hospital"

About: Collie Hospital

(as the patient),

I went in for a procedure, colonoscopy and gastroscopy, recently. Very happy with the way I was treated with professionalism and and with the care of staff. Even though I wasn’t admitted they gave me food afterwards. Meals were great. Had a follow-up phone call some days later to check up on me, which was very good. I felt important. Highly recommend even though it is a small hospital. Some staff knew me and other people in town. 

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Responses

Response from Lucy Murphy, A/Operations Manager, Inland Hospitals, WA Country Health Services - South West 4 years ago
Lucy Murphy
A/Operations Manager, Inland Hospitals,
WA Country Health Services - South West

Submitted on 25/06/2019 at 1:48 PM
Published on Care Opinion at 1:51 PM

Dear waltzkg69,

Thank you for taking the time to provide such good feedback on the care that you received at Collie Hospital while admitted for day procedures.

It is really good to know that your were treated professionally and that the staff followed up with a phone call a few days later.

I will ensure that the staff involved are made aware of your lovely comments.

Thank You

Lucy Murphy

A/District Manager Collie, Harvey and Donnybrook

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