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One happy patient

Posted By antliamk39

"One happy patient"

About: Osborne Park Hospital

(as the patient),

I went in to the Osborne Park Hospital for a colonoscopy. Having followed the preparations procedures, I was weak from hunger, and slightly on-edge from lack of coffee. I didn’t explain this to any of the staff, nor was I required to. 

Basically, all the staff were first class people. Friendly, caring, without any stress that I would perceive, and they left nothing for me to guess. 

I’m amazed at how smooth the operation was, not just the actual operation, but the whole operation. One happy patient.

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Responses

Response from Janet Zagari, Executive Director, Sir Charles Gairdner Osborne Park Health Care Group 4 years ago
Janet Zagari
Executive Director,
Sir Charles Gairdner Osborne Park Health Care Group

Submitted on 26/06/2019 at 7:48 PM
Published on Care Opinion on 27/06/2019 at 8:51 AM

picture of Janet Zagari

Dear antliamk39,

Thank you so much for taking the time to share your experience at Osborne Park Hospital with us.

I am delighted to hear that the staff were friendly and caring and that everything went smoothly from start to finish.

I will pass on your kind words to the staff involved. Feedback such as yours reminds our staff that patients notice all aspects of our care and that they really appreciate good quality.

Thank you once again

Kind regards

Janet Zagari

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