Professional and dedicated team setting the standard for aged care

(as a parent/guardian),

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About: Kalyra Belair Aged Care

It is with pleasure that I am writing this in support of the Kalyra Aged Care Facility at Belair who I understand have been nominated for a Community Achievement Award.

I am the legal guardian for my intellectually disabled relative who has been receiving residential care at Kalyra for the past five years. Some years ago I also supported my relative's sibling who entered care at Kalyra but who has sadly passed away. 

Being responsible for their well being, I felt much anxiety relating to their assimilation into the aged residential care area, but that concern evaporated when the door opened at Kalyra.

From the first day it was very obvious that this organization practiced aged care and client respect at the highest level. From management through to carers, support and maintenance staff, the overall feeling has been one of close family.

Should there be a need for medical intervention, no matter how trivial, consultation has been immediate and access with senior management has also been welcomed.

It is always a pleasure to walk through the front door at Belair as the feeling is one of walking into a family home with lots of chats and friendly banter with staff. The retention rate also suggests that staff feel at home in their work environment as well. 

As my relative's guardian, I could not be happier than I am, with all facets of Kalyra Aged Care.

With my 30 years' of involvement in supportive care, I feel qualified to say that the Kalyra Aged Care Facility Belair and its professional and dedicated team have set a standard that is beyond reproach within the aged care industry.

Wishing Kalyra management and staff continued success.

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Response from Natasha Forward, Director of Care, Kalyra Belair, Kalyra Communities

Dear lynxfq45

Thank you for taking the time to support our nomination in the South Australian Community Achievement Awards and to provide us with the feedback on our service. I am pleased that your family members made a seamless transition to living at Kalyra Belair.

We do have many experienced and long serving staff on our team and that certainly contributes to the care and services our people receive.

I will be sure to pass on your kind words to the team.

Kind regards

Natasha Forward

Director of Care

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