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"First-class medical facility saved my leg"

About: Donnybrook Hospital / Emergency Department

(as the patient),

A short while ago, for one reason or another, my leg became badly infected, and I was faced with the possibility of losing the better part of it unless I could get good professional help quickly. I went to the Donnybrook Hospital and from the way I was treated from the very start, I knew things were going to turn out for the better.

First of all, the place was as clean as a whistle, and well ordered too. It was a sign of excellent administration. This  is the work of people who take pride in what they do.

The nursing staff who treated me proved to be top of their game, and because of that, I was quickly diagnosed and effectively treated. They were kind people, and they made me feel welcome and comfortable. It was very reassuring, and that helped in the process of healing. It's no exaggeration to say that they saved my leg, and for that I will always be grateful. 

I feel the medical facility here in Donnybrook is a perfect example of what first class medicine is all about. I think they should be promoted and supported. 

Thank you for taking a moment to read this, and good luck to the lot of you.

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Responses

Response from Lucy Murphy, A/Operations Manager, Inland Hospitals, WA Country Health Services - South West 4 years ago
Lucy Murphy
A/Operations Manager, Inland Hospitals,
WA Country Health Services - South West
Submitted on 8/07/2019 at 2:11 PM
Published on Care Opinion at 2:13 PM


Dear piscesrd63,

Thank you so much for providing this fantastic feedback about the care that you received at Donnybrook Hospital. All the staff at Donnybrook are so proud of their facility and feedback such as this is very much appreciated.

In addition that your leg has improved with quick effective treatment is a fantastic outcome.

I will ensure that the whole team received your feedback.

Thank you for taking the time to write it on Patient Opinion.

Lucy Murphy

A/District Manager Collie, Harvey and Donnybrook Hospitals.

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