I visited Maroondah Emergency Department recently early in the morning - workplace injury with one of my people from my workplace.
I am a healthcare professional and was shocked at the attitude of the nurse at the desk, whose only comments were - have you got your Medicare card, take the dressing off (your finger), which I did for my colleague, and then my colleague had to place their badly injured finger through the window for the nurse to look at.
Never once asked if my colleague was ok - I gave the nurse my business card in case there were any questions about the incident - the nurse just flicked it back to my injured colleague - I feel there was no empathy, not how I was trained, and this isn’t the first time for your hospital.
"Service in the Emergency Department"
About: Maroondah Hospital / Emergency Department Maroondah Hospital Emergency Department Ringwood East 3135
Posted by libracr86 (as ),
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