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The hospital doesn’t know the difference between Dairy Intol...

Posted By KalRes

"The hospital doesn’t know the difference between Dairy Intolerance and Lactose Free"

About: Kalgoorlie Health Campus

(as a parent/guardian),

My child was given a lactose free diet instead of a dairy free one. My child spent the night in so much pain despite analgesia. My child's meals were questioned time and time again with no change.  

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Responses

Response from Carol Erlank, A/Regional Director, WACHS - Goldfields 4 years ago
We are preparing to make a change
Carol Erlank
A/Regional Director,
WACHS - Goldfields

Submitted on 15/07/2019 at 5:24 PM
Published on Care Opinion on 16/07/2019 at 1:34 PM

Dear KalRes,

I have looked into this and concluded that we need to do some further work on understanding meals preparation for patients with special dietary needs.

I sincerely apologise for what happened during your child’s admission, and I genuinely hope that your child’s other health issues have improved from admission.

If you wish to discuss the matter further please contact me at carol.erlank@health.wa.gov.au

Regards

Carol Erlank

A/Regional Director

WA Country Health Service Goldfields

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