In the Short Stay area of the Emergency Department (ED), the nurse questioned my understanding of treatment, understandably as not all information had come through on notes. The nurse talked with other staff, debating my treatment within my hearing, then set off to the previous department to confirm.
I believe the nurse just wanted me out quicker. The nurse came back with the correct information, which was that I would have a catheter put in. I heard the nurse then asking a colleague to do the catheter, with many justifications as to why they couldn't do it themself. The nurse who put it in was ok, though made a couple of installation errors. They then gave me brief management instructions referring to the pamphlet as back up.
At this time it was 3 am, I was in mild shock as I have never been catheterised and was now in extreme discomfort getting used to the catheter. The straps kept slipping off my leg. Blood results came in and we were shooed out into the rain. I felt pretty devastated. I wanted to rip the catheter out as it felt awful. No concrete details were given to me on departure. Totally felt on my own. I don't really think the two nurses in Short Stay knew my name. I did not feel cared for in Short Stay. I felt like a problem to be solved and gotten rid of. I don't think anybody should be catheterised and sent home that quickly. Brutal.
I am now waiting for related surgery and have no idea how long it will be or who to speak to.
"Visit to the Emergency Department"
About: Fiona Stanley Hospital / Emergency Department Fiona Stanley Hospital Emergency Department Murdoch 6150
Posted by telescopiumjg99 (as ),
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See more responses from Neil Doverty
Update posted by telescopiumjg99 (the patient) 4 years ago