"Greeting at the registration in Emergency Department"

Patients or visitors don’t go to the hospitals for a gala time or camping.

On approaching the registration counter in the Emergency Department, the employee seemed to be following their standard procedure of registration, however, I feel, with rudeness and bitterness in their tone. I could mention the administrative officer’s name here but I do not hold any animosity and idea is to convey the message. Visitors at the hospital have a reason to visit, not an interest in interacting with you specifically. So please do your job as you are committed to, show some respect & treat everyone with equality without being judgemental. If the waiting area was busy the stress level could be understood however there were 2 patients sitting outside and 2 staff behind the counter. I was upset already but you may have made that worse. I could have reminded you of your attributes that you must have put on your resume to get this job but seeing a doctor for my kid was a priority. 

Otherwise, all respect to the awesome doctors and nurses out there.