Waiting for hours and hours in emergency.

(as the patient),

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About: Sydney / Sydney Eye Hospital / Emergency Department

I have been waiting for more than four hours at the Emergency Department -  there is no one in the waiting room and they still haven’t called me up. This service is horrible, I think there is only one doctor on board, which in my opinion is absolutely disgusting.

We are in Australia and in my opinion, we should have a better emergency system. It’s called emergency for a reason, so hospitals should live up to it. I feel it is frustrating and very disappointing that this is how our system is - changes need to be made ASAP before things get much worse and in my opinion, we need more doctors on site for emergencies. 

Thank you.

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Response from Barbara Daly, Acting Director of Nursing, SSEH, Sydney Hospital & Sydney Eye Hospital

Dear Name,

Thank you for your feedback on the wait in the Emergency Department. I am sorry in this instance you found it frustrating and a disappointing experience. If you would like to discuss further I welcome you to contact me on SESLHD-SSEHExecutiveServices@health.nsw.gov.au.

Kind regards

Barbara

Acting Director of Nursing and Support Services

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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