This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Health and Independence Program was amazing"

About: Bass Coast Health

(as a carer),

My parent's daily life and outlook has really benefited from the care and service they have received over the last few months from this program. They are now more confident in their preferred situation of living independently with chronic health conditions. I am grateful and relieved that now they have improved skills and knowledge to help manage their condition and situations. 

The service from the carer from Health and Independence Program was amazing with sensitivity and professionalism shown toward my parent's dignity and privacy.

Tags added by staff members:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jan Child, CEO, Bass Coast Health 4 years ago
Jan Child
CEO,
Bass Coast Health
Submitted on 2/09/2019 at 8:31 PM
Published on Care Opinion on 3/09/2019 at 9:14 AM


picture of Jan Child

Dear corvusjc78,

Thank you so much for taking the time to provide feedback about your parent's experience with our HIP program. It sounds like it has been able to achieve exactly what it's designed to, mostly independence and confidence with managing chronic and complex issues. This is a great team with great staff and I know they will be really thrilled to have this acknowledgement - thank you! I hope your parent continues to do well.

Kind Regards, Jan.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k