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"Excellent care afforded of my elderly parent"

About: Albany Health Campus / Emergency Department

(as a carer),

My elderly parent recently experienced a medical problem that required admission via the Emergency Department to the Medical Ward and Rehabilitation Ward at the Albany Regional Hospital. 

I wish to relay my thanks and appreciation to all of the medical teams in the Emergency Department, Medical Ward and Rehabilitation Ward for their kindness and the clinical care shown to my parent. Everyone involved kept us in the loop with regards to treatment options and ongoing care at home. The Occupational Therapists visited our home to provide comments and suggestions to assist in the care of my parent when they returned home.

Please pass on our thanks to all involved and based on our experience we feel very privileged to have such excellent care at our disposal.

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Responses

Response from Juan Clark, Operations Manager, Operations, Albany Health Campus, WACHS Great Southern 4 years ago
Juan Clark
Operations Manager, Operations,
Albany Health Campus, WACHS Great Southern
Submitted on 6/09/2019 at 4:47 PM
Published on Care Opinion at 5:00 PM


Dear Appreciative family,

Thank you so much for sharing your experience on Patient Opinion. It is delightful to receive such wonderful feedback about the services we offer and the kindness and consideration of our staff. I will be sure to pass on your thanks to everyone involved in your parent’s care.

Best wishes,

Juan Clark

Operations Manager, Albany Health Campus

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