My spouse had a recent operation in Melbourne and after a week one of the wounds became infected. We were in Melbourne at the time but decided to wait and visit the new hub in Cowes our place of residence.
We arrived at late morning on a Sunday, and waited many hours to see a doctor. I believe the hub was not that busy and there were six patients before us, each receiving over 30 minutes' consultation. In my opinion, most of the patients had minor issues, someone wanted to change their blood pressure tablets that the hub would not subscribe. They were told to go to their local GP, and this took over half an hour.
I feel like the hub is being used as a weekend GP alternative rather than waiting a week for an appointment at the Cowes Medical Centre. Hours later we were seen and within 15 minutes the wound was dressed and antibiotics prescribed. We feel that moving to Cowes was maybe the wrong move especially with the poor medical service we receive - even though we pay for private health insurance. The medical centre has ceased weekend service.
Reception
"First visit to Cowes Medical Hub"
About: Cowes Phillip Island Health Hub Cowes Phillip Island Health Hub Cowes 3922
Posted by neptunebw56 (as ),
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