"Broome Hospital"

Dear Happy Patient 2019,

I am very glad to hear of your positive experience at what must have been a difficult time for you and your teenager.

We are very proud of the collaborative work done here between our emergency department team, psychiatric liaison nurses and mental health team to try and ensure timely, safe assessments and follow up.

Kind Regards

Dr David Woodward

Acting Senior Medical Officer, Broome Hospital

Dear Happy Patient,

Thank you for your feedback.

I have been through a similar experience myself and know how very difficult it is on a number of levels.

That compassionate approach makes all the difference and we are very proud of the team at Broome Hospital; they really do care, and go above and beyond for their community. It's impressive to see.

I hope your teenager is doing well and trust they are hooked up with all of the appropriate supports. The Community Mental Health Team in Broome is excellent.

Thank you again for posting.

Please be sure to look after yourself, too.

All the best

Wendy

Dear Happy Patient,

Thankyou for making the time to give positive feedback- it is always appreciated by our frontline workers. We are very fortunate in Broome to have skilled mental health clinicians in the Emergency Department working very well with our generally trained clinicians.

It can be a daunting experience coming to the Emergency Department with mental health concerns so I am glad that you were able to support your teenager to access this care. We also work well with our community services to make sure the pathway from the Emergency Department to feeling safe, hopeful and moving forward is as seamless as possible. I hope your teenager is well on the way to feeling better.

Supporting someone with these thoughts can be a very stressful experience so please make sure you are accessing support as well.

Best wishes for the future

Renee