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"Care"

About: Busselton Health Campus

(as the patient),

I recently had a colonoscopy, the preparation to which I had an adverse reaction. When I arrived at the hospital I was extremely unwell.

From the lovely staff member at reception to the admitting nurse to the senior nurse (Annette) and all the supporting staff, I was treated amazingly well and with exceptional care and thoughtfulness. I was very fragile and just completely blown away with the high standard of care from the day surgery that it reduced me to tears. I was unable to express my gratitude at the time. Please pass this on to the relevant department and for thanks to everyone on staff that day.

Busselton Health Campus gets the thumbs up from me. Well done. And thank you.

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Responses

Response from Heather Thomson, Clinical Nurse Manager, Busselton Hospital, WACHS - South West 4 years ago
Heather Thomson
Clinical Nurse Manager, Busselton Hospital,
WACHS - South West
Submitted on 13/11/2019 at 12:04 PM
Published on Care Opinion at 12:18 PM


Dear golfhb38,

I am sorry to hear that you were unwell following the prep.

I suggest letting your GP know about this so your regime can be altered if you require a future scope.

I am glad that the wonderful team of nurses and support staff in Busselton assisted with your positive experience.

I have let the staff know of your feedback who are delighted.

Yours sincerely

Heather Thomson

Clinical Nurse Manager

Surgical Services

Busselton Health Campus

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