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"My experience at the Billington Centre - Prince of Wales Hospital"

About: Prince of Wales Hospital / Campus Centre 2 - Billington Endoscopy Unit

(as the patient),

I was extremely happy and felt very at ease with the team at the Billington Centre. Leah & Steve made me feel very comfortable and safe. 

Prof Stephen was amazing in my interactions.

I was extremely happy and felt very at ease with the team at the Billington Centre. Leah and Steve made me feel very comfortable and safe throughout the process. Prof. Stephen Riordan was amazing—kind, supportive, and highly professional. He took the time to reassure me, explained everything clearly, and made what could have been a stressful experience much easier. I truly appreciate the care and expertise of the entire team.

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Responses

Response from Andrew Maxwell, Co Director Surgery and Perioperative Medicine (SPM), SPM, Prince of Wales Hospital yesterday
Andrew Maxwell
Co Director Surgery and Perioperative Medicine (SPM), SPM,
Prince of Wales Hospital

Senior Manager

Submitted on 9/05/2025 at 9:45 AM
Published on Care Opinion Australia at 10:13 AM


Dear Annkc84

Thank you for your wonderful feedback about your experience at the Billington Centre. We’re so glad to hear that Leah, Steve, and Prof. Stephen Riordan made you feel comfortable, safe, and well-informed throughout your visit. Your kind words will be shared with the team—they’ll be truly appreciated

Kind Regards

Andrew Maxwell

Co-Director, Nursing & Operations

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