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Care Opinion Australia works with health, aged and community services around Australia, providing a safe and easy mechanism for citizens to leave anonymous feedback about their experience of care.

The Care Opinion Australia office is based in Queensland. Office hours are from 9:00am to 5:00pm (AEST) Monday to Fridays, excluding public holidays.

Please note Care Opinion Australia is not a hospital or health service, for queries regarding appointments, referrals, vaccinations or other personal aspects of care, please contact your service provider.

Please choose from the below options to direct your query to our team.

For members of the public

For queries regarding story progress or submission, please contact

To tell your story over the phone please call us on 1300 662 996

For general queries, or if you are experiencing challenges with navigating the website please contact or complete the contact form below and a member of our support team will respond.

Please note

Moderation and editorial guidelines prevent us from accepting story submission via email. Please submit your story directly online, this is to keep you safe and ensure all storytellers have provided informed consent for their story to be moderated and published on the Care Opinion Australia platform.

The publication of blog posts/articles is restricted to service providers holding a full active subscription with Care Opinion Australia. We are unable to publish article or links to articles on behalf of third parties.

For service providers

For all queries regarding story progress or submission, please contact

For queries regarding subscription services and all non-story specific queries, please contact us on 07 3354 4525 or email

For all other enquiries

Please contact and a  member of our support team will respond as soon as possible.