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We believe that patients' feedback - good or bad - is essential to improving Australian health and care services.

Tell us what was good or what could be better, say thanks or call for change - we'll pass your stories to people in health and care services who can make a difference.

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"Then came the question: Are you getting cold in the car and have you eaten tonight? Next thing, security approached my car with a warm blanket, sandwiches and a bottle of water!"
STORY HAS A RESPONSE

About: Wonthaggi Hospital / Emergency Department
"A special morning tea made for Mum because one day she mentioned she’d like it."
STORY HAS A RESPONSE

About: Mallee Track Health and Community Services
"Within minutes Bogdan was there and he lifted her singlehandedly, checked that she was all right and took her to her appointment."
STORY HAS A RESPONSE

About: Save Sight Institute and Sydney / Sydney Eye Hospital / Bookings and Waitlist
"Again Christina was by my side, held my hand and coached me through"
STORY HAS A RESPONSE

About: Box Hill Hospital / Maternity Service
"She was the first person to listen to my story and not judge or pity me for it."
STORY HAS A RESPONSE

About: Lives Lived Well – Wunya Residential Services (Caboolture)
"She carried all my belongings and just made me feel cared for."
STORY HAS A RESPONSE

About: Geraldton Community Health Service
"She went and got me a milo and a muffin, because she knew breakfast was still a while away."
STORY HAS A RESPONSE

About: Bunbury Hospital / Maternity
"She learnt that it was our 60th wedding anniversary in a couple of days and realised my husband was panicking because his card to me was still in the drawer at home ! She went to the hospital shop and bought an anniversary card for him to give to me, as well as a word book for him."
STORY HAS A RESPONSE

About: Armadale Hospital / Emergency Department and Armadale Hospital / Medical Admissions Unit

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