We believe that patients' feedback -
good or bad - is essential to improving Australian health and care services.

Tell us what was good and what could be improved, say thanks or call for change - we'll pass your stories to the people in the health services who can make a difference.

Tell your story - Make a difference

Featured stories

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"In my opinion, Helen was a perfect example of what dedicated and passionate individuals exist in our Medical system. She was polite, calm, understanding and informative. Mostly, she was compassionate and followed through with her commitment to keep me updated through the course of the day."
STORY HAS A RESPONSE

About: Sydney / Sydney Eye Hospital
"Post-discharge I was seen by the Occupational Therapist (OT) from the stroke ward who made an incredible difference to me and he needs an extra special thank you for his patience, encouragement and words of wisdom."
STORY HAS A RESPONSE

About: Prince of Wales Hospital / Emergency Department, Prince of Wales Hospital / PB1W - General Rehabilitation Unit and Prince of Wales Hospital / PB3E - Acute Stroke Unit
"However, no words can describe the admiration I have for Liz who delivered our baby. I felt she completely understood what had been happening before she arrived and how this was affecting my spouse and I."
STORY HAS A RESPONSE

About: King Edward Memorial Hospital / Maternity
"It was very sad that all of the doctors we saw, I felt not one of them could pick up the most obvious diabetes/dka signs, I believe there needs to be more diabetes training at Bunbury Hospital"
CHANGE MADE

experienced by 1 other

About: Bunbury Hospital / Emergency Department
"They then waited to do more tests, and due to being in excruciating pain, I begged them to come up with a better alternative. It appeared the doctor quite literally huffed and puffed and said they'll have to talk to their manager."
CHANGE PLANNED

About: Sale Hospital / Emergency Department
"Waterbirth is still not an option at the Broome hospital, and in my opinion, the rooms are not conducive to helping the mother feel safe and secure."
CHANGE PLANNED

About: Broome Health Campus / Maternity/Midwifery

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