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We believe that patients' feedback -
good or bad - is essential to improving Australian health and care services.

Tell us what was good and what could be improved, say thanks or call for change - we'll pass your stories to the people in the health services who can make a difference.

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"She was bright and happy and confident and she breezed in saying that she was going to 'normalize' me and hustled my husband to get me some clothes. As soon I was dressed, with hair brushed and sitting in a chair - she moved me out of the ICU bed. I cannot tell you the positive effect this had on me that day I went from feeling vulnerable and really unwell to recovering and positive in about 30 minutes"
STORY READ

About: Busselton Health Campus / Emergency Department and St John of God Murdoch Hospital
"Based on our experience, the health system should be very proud of these people. We became so attached to these people that it was like losing friends when the program finished. These people were very professional and so dedicated, we cannot praise them enough."
STORY READ

About: Prince of Wales Hospital / Transitional Aged Care Program
"When I think about the positive experience, it includes all the support staff from the people who checked me in, pushed me through corridors or kept the corridors clean. Superb work! I cannot thank you all enough for your care, attention and consideration."
STORY HAS A RESPONSE

experienced by 1 other

About: Fiona Stanley Hospital / Emergency Department
"I believe there is no way regional residents over 50 can register or book one of these regional clinics via Vaccine Clinic Finder and there is no contact number for these regional clinics listed on the Vaccine Clinic Finder site or WACHS."
CHANGE MADE

About: WA Country Health Service
"I knew what needed to be done but I believe the lack of communication to the visiting Paed delayed our treatment."
CHANGE MADE

About: Karratha Health Campus / Outpatients & Day Treatment
"I was not given any other details. I have been told it is vital to get an achilles surgery done within the first 48hrs ideally, no later than 10 days as it causes complications. I feel like I'm not considered important enough"
CHANGE MADE

About: Bunbury Hospital / Surgical Ward

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