Tell Your Story

What is a story?

Tell us about an experience of health, aged or community care that occurred within the last 3 years.

At Care Opinion, your story is feedback written as a brief description of a personal experience of care with a service provider. It usually includes what happened, what you think was good and/or could have been better and how you felt about that experience. Your story can be about you or somebody close to you.

You can use words, our picture tiles or both to help tell your story.

Learn more about Care Opinion for storytellers and how to submit your story.

If you want to submit a formal complaint about a service provider in your state or territory, please click here to learn more before sharing your story.

What will happen to your story?

We will read and moderate your story before publishing it on our website if it meets our moderation policy.

Your personal details are not shared with anyone outside of Care Opinion and you are de-identified to help you remain anonymous. (See our privacy policy).

When your story is published (and if it receives a response), we will email you. We will also let the service provider know about your story and invite them to respond to you.

Learn more about moderation at Care Opinion.

What is your story about?

Help: What is your story about? You can put your story subject here.

What happened? How did you feel?

Help: What happened?

Tell your story here. You can write about any health and social care services you have used in the past 3 years. What was good? What could have been better? How did you feel about your care?
Help: Do you need help?

Try using pictures to tell a story

Learn more about picture stories (this will open in a new tab)

When did your story happen?

Help: Tell us when your story happened.

Are you:

Help: Are you the patient or service user in your story, or a friend, relative, carer or someone else?

Are you:

LocationText

Don't see any options? Click here

Help: We need a location to help us get your story to the right services to make a difference.

Privacy: We never tell anyone else your location. We won't share it with health services or show it on this site.

More about why we need your location (opens in new window)

Select any conditions, tests or treatments in your story, or add another

Help: Tell us any conditions (illnesses or injuries) your story is about. Add them one at a time, like "diabetes", "broken ankle", "depression".

Add any treatments or procedures you had too, like "x-ray" or "hip replacement".

The words you add will help other people to find your story.

Please enter a tag between 2 and 50 characters.

Select any services your story is about

Help: Make sure you have told us about any services you used. You can add more if you like.

This helps us get your story to people who can use it for learning and change.

Help: Add some keywords to say what was good, and what could be improved. How did you feel about the services you used?

What was good?

Help: What was good about your care? Add some keywords.

The words you add will help other people to find your story.

Please enter a tag between 2 and 50 characters.

What could be improved?

Help: What could have been better about your care? Add some keywords.

The words you add will help other people to find your story.

Please enter a tag between 2 and 50 characters.

How did you feel?

Help: How did your care make you feel? Add some keywords.

The words you add will help other people to find your story.

Please enter a tag between 2 and 50 characters.

Sign your story

We ask for your email address so we can let you know when your story is published, when you have a reply, or if your story leads to change.

Important: we never show your email or share it with anyone else.

Your email address

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Tell Your Story

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Tell Your Story

What is a story?

What will happen to your story?

Involved in decisions

Seeing the whole me

Daily living support

Personal Belongings

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