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"Emergency Admission"

About: Geraldton Hospital / Emergency Department

(as a relative),

My wife needed urgent medical care recently. I called an ambulance for her and St John's arrived quickly and took her to the ED at Geraldton Regional Hospital.

She was admitted at ED, and was quickly attended to by nursing staff initially and then later by a Doctor. The decision was to admit her to Hospital an she is now being treated on a Ward as an inpatient. The care she received in Emergency was beyond criticism. Her needs were attended to until a decision could me made on whether to admit her as a Hospital inpatient. Following initial treatment and observation on ED, she was admitted.

It was kind of the Hospital staff to let me be with her shortly after she arrived at ED, and on into the night. The care my wife received from the ED staff was outstanding.  All her needs were met by people who were efficient, decisive and most importantly caring.

Since then, my wife has continued to receive nothing but the best of care from the people at the Geraldton Regional hospital. I have spent many hours with her in the Hospital Ward. Her condition has sometimes been challenging for nurses to manage, but they have been doing an amazing job under difficult  circumstances, providing my Wife with round-the-clock attention. I can not fault the quality of care my Wife has received from both the ED and the Ward staff, Doctors and support services. Myself and members of my family are deeply grateful for the help being provided to my wife.

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Responses

Response from Cameron Ross, Operations Manager Geraldton Health Campus, Midwest, WA Country Health Service 2 months ago
Cameron Ross
Operations Manager Geraldton Health Campus, Midwest,
WA Country Health Service

Operations Manager Geraldton Health Campus

Submitted on 7/04/2025 at 11:46 AM
Published on Care Opinion Australia at 12:55 PM


picture of Cameron Ross

Dear Husband

Thank you for taking the time to share your story on Care Opinion. I greatly appreciate you writing this whilst we take care of your wife.

On behalf of the management across the Health Campus I want to thank all the excellent staff that have provided your wife with high quality care and supported you in such challenging times. Everyone that has interacted with you both has put you at the centre of their actions and ensured your wife can focus on getting better with you by her side.

I will ask the Emergency Department and Ward management teams to share your kind words with their teams at their next meetings and acknowledge our wonderful staff.

I hope your wife is continuing to recover and if I can do anything else to assist please don’t hesitate to get in touch with me.

Regards

Cameron Ross

Operations Manager – Geraldton Health Campus

WA Country Health Service – Midwest

Tel 9956 2369

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